Trusted by 10+ Financial Institutions

Recovery Expertise Backed by Experience and Integrity

Delivering compliant, high-performance recovery solutions across Eastern India with proven portfolio results.

Trusted by Leading Financial Institutions

Working with leading banks & NBFCs across Eastern India

ICICI Bank Axis Bank SBI Card IDBI Bank Bandhan Bank Kotak Mahindra Incred Finance ICICI Bank Axis Bank SBI Card IDBI Bank Bandhan Bank Kotak Mahindra Incred Finance

XL Management Services — Experience. Integrity. Performance.

Founded in Kolkata, XL Management Services has grown into a trusted recovery and portfolio management partner for banks, NBFCs, and financial institutions across Eastern India. For more than two decades, we have built our reputation on professionalism, accountability, and a commitment to delivering consistent results.

What began as a focused recovery operation has evolved into a structured organization supported by experienced leadership, dedicated field teams, and modern operational infrastructure. Today, we manage large recovery portfolios while maintaining the highest standards of compliance, transparency, and borrower engagement.

Our success is driven by people, processes, and long-term relationships. By combining industry expertise with ethical recovery practices, we help clients achieve stronger portfolio performance while protecting customer trust.

Managing portfolios for ICICI Bank, Axis Finance, SBI Cards, IDBI Bank, Bandhan Bank, and InCred Financial Services.

20+

Years of Trust

RBI

Compliant Practices

Long-term

Client Relationships

Our Performance at a Glance

Proven recovery performance backed by experience and scale

0+

Years of Experience

0+

Staff Strength

3

Operational Offices

75%

Higher Recovery Performance
vs Previous Agencies

0+

Loan Accounts Managed

Eastern India

Operational Coverage

Samir Kumar Mishra

Meet the Founder

Samir Kumar Mishra

Founder & Proprietor

With over two decades of experience in debt recovery and financial services, Samir Kumar Mishra has built XL Management Services into a trusted recovery partner for banks and NBFCs across Eastern India.

His expertise spans agency management, telecalling operations, audit processes, and implementation of legal recovery frameworks, consistently improving delinquency outcomes and portfolio performance.

Our Leadership Team

Experienced professionals driving recovery performance and operational excellence

Samir Kumar Mishra

Samir Kumar Mishra

Founder & Proprietor
Debasish Roy

Debasish Roy

Managing Partner
Karampal Singh Sandhu

Karampal Singh Sandhu

Managing Partner
Mohan Jha

Mohan Jha

Operational Manager

Our Infrastructure

Built to support high-volume, efficient recovery operations

3600+

Sq Ft Workspace

50+

Workstations

100+

Field Staff

40+

Two-Wheelers

Our Code of Conduct

We strictly follow RBI-compliant, ethical recovery practices to ensure professionalism, respect, and data security in every interaction.

Respectful & dignified interaction
Communication at appropriate times
Professional identification
No harassment or unethical practices
Strict RBI compliance
Confidential data handling

Why Choose XL Management Services

Delivering measurable recovery performance with a structured, compliant approach

Proven Performance

Consistent recovery results across large delinquency portfolios

20+ Years Experience

Deep expertise in banking and financial recovery operations

Strong Field Network

Extensive on-ground presence for effective borrower engagement

RBI Compliant

Strict adherence to regulatory and ethical recovery practices

Legal Expertise

Experience in SARFAESI enforcement and secured recovery

Technology Driven

IVR and auto-dialer systems for efficient recovery operations

What Our Clients Say

"XL Management Services helped us significantly improve our recovery performance. Their professional and structured approach made a strong impact on our portfolio."

Collection Manager

Axis Finance Ltd.

"Their recovery strategies and disciplined execution delivered consistent results. The team demonstrated professionalism and commitment throughout our collaboration."

Product Head

ICICI Bank Ltd.

"Working with XL Management Services helped strengthen our recovery operations. Their systematic approach and experience were highly valuable."

Assistant Manager

SBI Card Payment & Services

Let's Work Together

Whether you're seeking a trusted recovery partner or exploring career opportunities, we'd love to hear from you.

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